Corrective Action

EN ISO 9001: 2000
8.5.2  The organization shall take action to eliminate the cause of nonconformities in order to prevent recurrence.  Corrective actions shall be appropriate to the effects of the nonconformities encountered.

About The Corrective Action Module

This module is intended to give the area manager an overview of the corrective action process and related procedure requirements as they relate to improving quality and conformance with the ISO 9001:2000 Standard.

• Corrective Action Process Flow (W-0017-00)

• Corrective Action Procedures (S-0018-00)

  • Manager Action for Corrective Action

  • Use of Corrective Action Web (CA Web)

  • Timelines and authorities for closure of non-conformities

• Review - Summary of Key Element

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ISO 9001:2000 Quality Transition Programming